Resume
EXPERIENCE
Secureworks
Director, Product Design
April 2022 – Present
Leading a team of designers and user researchers for the Taegis XDR cybersecurity SaaS platform.
Secureworks
Senior Manager, Product Design
April 2021 – April 2022
Overseeing a team of designers as well as hands-on design/research as the product designer on the Reporting empowered team for the Taegis XDR cybersecurity SaaS platform.
Kaiser Permanente
Principal User Experience Designer
May 2018 – April 2021
Responsible for leading the user experience, design and strategy for KP’s consumer-facing app (iOS/Android) in conjunction with the consumer-facing web portal. Overseeing a team of designers while working closely with product, technical leads, user research, business and clinical stakeholders to identify the best solutions for members while pushing to adopt the latest mobile technologies.
DaVita
Design Manager, Mobile UI/UX
November 2016 – May 2018
Leading a team composed of UX Designers, Visual Designers and User Researchers as part of the greater Mobile Community of Excellence team. With many streams of work and even more design problems to solve, I have the opportunity to work with other leaders in DaVita IT and business partners to ensure the design team is set up for success from a technology perspective as well as meeting the needs for our most important audience – our end-users.
The team is committed to identifying the best user experiences for clinicians, patients & internal employees through native mobile iOS/Android applications as well as continuing to be accountable for native mobile guidelines and governance/certification processes for the entire organization.
DaVita
Senior UI/UX Designer
September 2014 – November 2016
Visual and user experience design for physician, patient & internal employee native mobile iOS/Android applications. Collaborating with a world-class Mobile Community of Excellence team to establish native mobile guidelines, governance and certification processes for the entire organization.
Kaiser Permanente
Interaction Designer
July 2011 – September 2014
Creating engaging experiences for Kaiser Permanente’s online/mobile users that support member & business objectives across the iOS & Android Flagship mobile apps and kp.org, including responsive web design. Duties include wireframing, prototyping, establishing experience guidelines, partnering with IT, mobile developers, CMS and accessibility experts, and working closely with product owners, editors, web designers, user researchers and developers. Experience supervising junior interaction design team members.
Kaiser Permanente
Senior Web Designer (Contractor)
June 2010 – July 2011
Creating engaging experiences for Kaiser Permanente’s online/mobile users that support member & business objectives across the iOS & Android Flagship mobile apps and kp.org, including responsive web design. Duties include wireframing, prototyping, establishing experience guidelines, partnering with IT, mobile developers, CMS and accessibility experts, and working closely with product owners, editors, web designers, user researchers and developers. Experience supervising junior interaction design team members.
The Artime Group
Graphic Designer
March 2008 – June 2010
Advertising, print, web design, branding/logo development for several nationwide clients.
Phoenix Marketing / Phoenix Creative
Graphic Designer
June 2005 – March 2008
Print & packaging design of marketing materials, web design, branding/logo development, preparing/sending files for pre-press/print, direct contact with clients.
EDUCATION
Azusa Pacific University (‘05)
Bachelor of Arts Degree, cum laude
Art Major with emphasis in Graphic Design
SKILLS
Able to translate abstract concepts into concrete web & mobile experiences. Good understanding of usability testing techniques. Strategic and innovative thinker. Quick to learn, respond to and adopt new technologies. Solid communication and presentation skills. I thrive in a collaborative environment and from the synergy that comes from working with like-mindedindividuals who are passionate about their work.
Proficient in Figma, Sketch, InVision, Miro, Illustrator, Photoshop, InDesign, Agile/SCRUM/SAFe, Microsoft Office. Some HTML/CSS and Javascript. Die-hard Mac user, but also comfortable on PC.
ACCOMPLISHMENTS
General Assembly
Featured panelist for Career Conversations, January 2018
Featured speaker & panelist, December 2016
DaVita Core Value Award
Recipient for Continuous Improvement, January 2016
Kaiser Permanente
Summer Internship Program
Program Preceptor, Summer 2014
Individual Preceptor, Summer 2013
Kaiser Permanente
Marketing Organization Offsite
Featured presenter, Mobile & responsive web design best practices for increased consumer engagement, June 2014
Communication Arts
Featured artist, “Essence” T-shirt design
June 2008 (website)
September/October 2008 (publication)
CONFERENCES/
TRAINING
- UXIM Interactions 2017
Portland, OR - UXIM Interactions 2016
San Diego, CA - Smashing Conference 2015
New York City - UXIM Mobile 2015
Salt Lake City, UT - UXIM Mobile 2014
Denver, CO - UXIM Mobile 2013
Seattle, WA - Accessibility for iOS Training
Cupertino, CA - SXSW 2012 (Interactive)
Austin, TX
REFERENCES
Available upon request
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Contact
Denver, CO
(720) 739-0343
courtney.a.brillhart@gmail.com
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